1. Introduction & Scope
This Privacy Policy applies to CaptchaEarn.in ("we", "our", "us") and explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to protecting your privacy and handling your data with transparency and care.
This policy should be read in conjunction with our Terms & Conditions and other platform policies.
2. Information We Collect
👤 Personal Information
- Name: For account identification
- Email Address: For communication and verification
- Mobile Number: For account security and notifications
- Payment Details: UPI/Bank info for withdrawals
📊 Usage & Activity Data
- Tasks completed and rewards earned
- Withdrawal history and payment records
- Referral activity and earnings
- Platform interaction patterns
- Reward balances and withdrawal records are maintained for platform operation, fraud prevention, and legal compliance.
🔧 Technical Data
- IP address and geographical location
- Device information (model, OS, browser)
- Cookies and tracking technologies data
- Network connection information
🛡️ Security & Verification Data
- Login timestamps and session data
- Security question answers (if applicable)
- Device fingerprints for fraud prevention
- KYC documents (when required for verification)
3. How We Use Your Information
✅ Account Management
- Create and maintain your account
- Verify your identity and eligibility
- Process withdrawals and payments
- Provide customer support
🔄 Service Operation
- Track tasks and calculate earnings
- Monitor referral program participation
- Display personalized dashboard information
- Send important service notifications
🛡️ Security & Compliance
- Detect and prevent fraud and abuse
- Monitor for policy violations
- Comply with legal obligations
- Enhance platform security measures
📈 Platform Improvement
- Analyze usage patterns for optimization
- Develop new features and services
- Improve user experience and interface
- Conduct research and analytics
⚖️ Legal Basis for Processing
We process your personal data based on:
- Contractual Necessity: To provide our services
- Legal Obligations: To comply with applicable laws
- Legitimate Interests: For platform security and improvement
- Consent: For specific purposes where required
4. Cookies & Tracking Technologies
📢 Third-Party Advertising
We display advertisements through Google AdSense and other advertising partners. These third parties may:
- Use cookies to collect information about your interests
- Show targeted ads based on your browsing behavior
- Measure ad performance and effectiveness
5. Data Sharing & Disclosure
🚫 We Do NOT Sell Your Data
CaptchaEarn does not sell, rent, or trade your personal information to third parties for marketing purposes.
🤝 Service Providers
We may share information with trusted service providers who assist in:
- Hosting and infrastructure services
- Payment processing and verification
- Analytics and performance monitoring
- Customer support services
⚖️ Legal Requirements
We may disclose information when required by:
- Law enforcement or legal processes
- Court orders or government requests
- To protect our rights, property, or safety
- To investigate fraud or policy violations
🔄 Business Transfers
In case of merger, acquisition, or asset sale, user information may be transferred as a business asset, with appropriate privacy protections.
💾 Data Retention Period
We retain your personal data only as long as necessary:
- Active Accounts: For the duration of account activity
- Inactive Accounts: Up to 2 years after last activity
- Financial Records: 7 years as per legal requirements
- Fraud Prevention Data: As required by security policies
6. Data Security Measures
🔒 Technical Security
- SSL/TLS encryption for data transmission
- Encrypted database storage for sensitive data
- Regular security audits and vulnerability assessments
- DDoS protection and network security
🛡️ Access Controls
- Role-based access for employees and contractors
- Two-factor authentication for admin accounts
- Regular access log monitoring
- Data minimization principles applied
🔄 Incident Response
- 24/7 security monitoring systems
- Data breach response protocols
- User notification procedures for significant breaches
- Regular security training for staff
7. Your Privacy Rights
👁️ Access Right
Request access to the personal data we hold about you and receive a copy of this information.
✏️ Correction Right
Request correction of inaccurate or incomplete personal data in our records.
🗑️ Deletion Right
Request deletion of your personal data, subject to legal and contractual obligations.
⏸️ Restriction Right
Request restriction of processing your data under certain circumstances.
📤 Portability Right
Request transfer of your data to another service provider where feasible.
🚫 Objection Right
Object to processing of your data for specific purposes, including direct marketing.
📋 How to Exercise Your Rights
- Contact our support team with your request
- Verify your identity for security purposes
- Specify which right you wish to exercise
- Provide necessary details for processing
Response Time: We aim to respond to all valid requests within 30 days.
8. Third-Party Links & Services
🔍 Our Recommendation
- Review privacy policies of any third-party sites you visit
- Exercise caution when providing personal information
- Use security features like two-factor authentication
- Report suspicious third-party services to our support team
9. International Data Transfers
CaptchaEarn is based in India and primarily processes data within India. However, some service providers may process data in other countries.
🛡️ Transfer Safeguards
- Data processing agreements with international partners
- Standard contractual clauses where applicable
- Data minimization for cross-border transfers
- Regular assessment of third-party security practices
10. Children's Privacy
🧒 Age Restriction
CaptchaEarn is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
- If we discover collection of data from children, we will delete it
- Parents/guardians may contact us regarding child data
- Age verification may be required for certain activities
11. Policy Updates & Changes
📅 Update Procedure
We may update this Privacy Policy periodically to reflect:
- Changes in legal requirements
- New features or services
- Improved data protection practices
- User feedback and industry standards
🔔 Notification Methods
- Updated date displayed at the top of this page
- Email notification for significant changes
- Platform announcements for major updates
- Dashboard notifications when applicable
12. Contact & Support
📋 Data Protection Officer
For formal data protection inquiries, please email with subject "ATTN: Data Protection Officer"
⚖️ Complaint Resolution
If you have concerns about our privacy practices, you may:
- Contact our support team first for resolution
- Escalate to our Data Protection Officer if unsatisfied
- Contact relevant data protection authorities if needed